Refund policy

At support@brutalmtb.co, we want you stoked on your gear, not stuck with a shirt you're side-eyeing. If something's off, we'll make it right.

We offer refunds for:

• Items that were sent incorrectly (our bad, not yours)
• Damaged or defective products (unless the damage happened on a trail, in which case that's called "character")

Refund requests must be made within 30 days of the purchase date — after that, we're gonna assume you've bonded.

To request a refund, contact us at support@brutalmtb.co with your order number and a brief description of the issue. No essay required.

This Refund Policy may be updated at any time without prior notice, because even we don't always know what we're doing next. For the most current version, reach out to support@brutalmtb.co.

For best long-term results, follow the washing and care instructions provided with your purchase — your washing machine deserves better than "eh, it'll be fine."